Eligibility Search Information
There are two ways to which you can search for a member. We encourage using Subscriber ID as the primary way to search. However, we also allow you the ability to search by the member's name and date of birth. If more than one record is found, you will be asked to enter in additional information.
Applicable to DHMO provider groups with assigned members
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Provider Services: Claims Submission Address:
1-800-822-5353 United Healthcare Dental
Claims Unit
Electronic Payer ID: P.O. Box 30567
521337971 Salt Lake City, UT 84130-0567
UHC On Air Dental Channel
Provider Self Service
Manuals/Other Supporting Documents
National Standardized Claim Utilization Review Criteria
Manage One Healthcare ID
Quick Reference Card
Demographic Change Form
Electronic Payments and Statements
DHMO / DC Member Copayment Schedules
Appeal and Grievances
Dental XChange
Dental Network Transition Notice
Training Tools:
Explore our provider portal educational resources and learn how to best utilize the system to support your patients and your practice.
Access portal training module
Review UHCdental.com User Guide
Updates and information to help practices thrive:
UHC Dental News
We want to highlight your practice!
If you have a story about a UHC member who received excellent care at your practice, select “Self Service” on the top navigation bar.
On the Self Service page, click the “Share Story” button in the Patient Stories section and submit your name, email, phone number, and a brief description of the story you wish to share.
Teledentistry:
For information about access to provider consultations via teledentistry, click Access to Care via Teledentistry.
The Hawaii General Excise Tax (GET) is tax that is charged on business activity in Hawaii. The Fee Amounts listed in our Preferred Provider Organization (PPO)/Medicare and Medicaid Fee Schedules are all inclusive, including, without limitation, reimbursement for any/all applicable state and federal taxes. Providers may not seek payment from enrollees for General Excise taxes. If you have any further questions, please contact UnitedHealthcare Provider Services at 1-800-822-5353
Please read this important announcement regarding PPE for New York Providers.
The most current DHMO / DC Member Copayment Schedules are now available for California & Nevada (also available under "Quick Links").
October 2023 UnitedHealthcare Dental Policy Update Bulletin Now Available.
American Dental Association (ADA) and CAQH ProView credentialing process for dentists.
Utilization Management Decision Making:
Utilization management decision making is based only on appropriateness of care and service and existence of coverage. The organization does not specifically reward practitioners or other individuals for issuing denials of coverage. Financial incentives for Utilization management decision makers do not encourage decisions that result in underutilization.
Limited benefit availability for Leased Network Providers, DHMO, Fixed INO, Fixed EPO, Direct Compensation and Referral Plans
At this time, you will not be able to retrieve procedure code pricing (i.e fee schedule) for these plans.