Important Update on COVID-19
UnitedHealthcare’s top priorities are protecting the health of our members and the safety of those who deliver care. As this situation evolves, we are committed to adapting and supporting those we serve. Please know we are committed to business continuity and being there to assist you – our call center is staffed, all self-service capabilities are available, and claims are being processed so you have the support you need.
Providers can connect to the latest Centers for Disease Control and Prevention (CDC) guidance for health professionals, and to the American Dental Association (ADA) for guidance specific to the Dental healthcare setting.
Considerations and adaptations providers should evaluate as dental offices begin re-opening.
New Information:
UnitedHealthcare Dental is going paperless. Effective July 1, 2021, new members will no longer receive physical ID cards. Digital ID cards are available on myuhc.com and the UnitedHealthcare app. Use member’s name and date of birth to verify eligibility on UHCdental.com.
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Electronic Payments and Statements
Receive claim payments faster and securely with direct deposit or virtual card payment (VCP).
Electronic Payment Enrollment -
Electronic Data Interchange
Learn how using EDI 270/271 to check eligibility and benefits can save you time and money.
EDI Benefits -
Online Claims & Pre-Treatment Estimate
Submit claims free of charge and obtain pre-treatment estimates; log in for pre-populated fields. *Not available for Medicaid.
Online Claim Submission -
Medicare & Retirement
Important educational materials regarding Medicare plans are available for practitioners currently serving these members.
Medicare & Retirement Information